The Guardian · business

‘I introduce myself to anyone who looks a bit jumpy’: a security guard’s take on anti-shoplifting fixes

A professional reveals the most effective tricks of the trade, from a little bit of empathy to hi-tech cameras I’ve run into volatile thieves for years – from opportunistic phone snatchers to people ripping computers of…

If you want the whole piece, that’s at the paper. We only keep the nut graf.