The Guardian · uk

BT charged me for more than a year despite landline being dead

It is billing £32.99 a month but I have had no functioning phone line since it switched me to Digital Voice I’ve had no landline since May 2025 when BT switched it to Digital Voice. Weeks passed, and each call to BT inv…

If you want the whole piece, that’s at the paper. We only keep the nut graf.